Service organizations can achieve their greatest economies through:
A) centralization of services.
B) geographic concentration.
C) disaggregation into small units located close to customers.
D) centralized decision making.

Question

Quizplus · Accepted Answer

Disaggregation into small units located close to customers is the best choice for achieving economies of scale in service organizations. This approach allows for specialization and customization of services to the specific needs of local customers, while also reducing the costs associated with centralized operations and decision making. It also improves customer satisfaction and loyalty, which can lead to increased revenue and growth opportunities.

Service Organizations Can Achieve Their Greatest Economies Through