The leader of one religious denomination emphasizes converts to the denomination, whereas the previous leader felt converts should play a backseat role while they "paid their dues." This illustrates ____ influence on the selection of effectiveness criteria.
A) goal measurability
B) top management
C) environmental conditions
D) that almost anything can have

Question

Quizplus · Accepted Answer

The change in leadership and their different perspectives on the role of converts indicates the influence of top management on the selection of effectiveness criteria. The previous leader's approach of making converts "pay their dues" suggests a focus on retention and internal growth, while the new leader's emphasis on conversions indicates a focus on external growth and expansion.

The Leader of One Religious Denomination Emphasizes Converts to the Denomination