Nordstrom's upside-down organization chart is an example of ____ being used to convey organizational culture to all employees.
A) a story
B) a myth
C) an organization structure
D) language

Question

Quizplus · Accepted Answer

The upside-down organization chart in Nordstrom's is an example of using an organization structure to convey its culture to all employees. By placing customers at the top of the hierarchy and putting employees at the bottom, the company shows its commitment to providing excellent customer service and putting customers' needs first. This structure emphasizes a flat organization, where employees are empowered to make decisions and take ownership, which is a key aspect of Nordstrom's culture.

Nordstrom's Upside-Down Organization Chart Is an Example of ____ Being