The process of continually measuring products, services, and practices against tough competitors or other organizations recognized as industry leaders is referred to as:
A) balanced scorecard.
B) benchmarking.
C) Six Sigma.
D) ERP.

Question

Quizplus · Accepted Answer

Benchmarking is the process of comparing products, services, and practices with those of other organizations recognized as industry leaders, with the aim of identifying areas for improvement and achieving a competitive advantage. Balanced scorecard is a performance management tool, Six Sigma is a data-driven quality improvement methodology, and ERP (Enterprise Resource Planning) is a software system used for managing business processes.

The Process of Continually Measuring Products, Services, and Practices Against