The Verification Department of the Internal Revenue Service checks the mathematics on returns and notes any discrepancies; this department would fit into which of Perrow's quadrants?
A) Craft
B) Routine
C) Engineering
D) Nonroutine

Question

Quizplus · Accepted Answer

The Verification Department of the Internal Revenue Service is primarily engaged in performing routine tasks that involve applying rules and procedures to check for mathematical discrepancies in tax returns. Therefore, it falls into the Routine quadrant of Perrow's framework.

The Verification Department of the Internal Revenue Service Checks the Mathematics