When problems and decisions are funneled to top levels of the hierarchy for resolution, ____ is being used.
A) centralized decision making
B) functional structure
C) horizontal linkage
D) full-time integration.

Question

Quizplus · Accepted Answer

Centralized decision making refers to the process of delegating decision-making authority to a single individual or a small group of individuals at the top of the organization's hierarchy. In this approach, most problems and decisions are funneled up to the top levels for resolution, rather than being handled by individuals and teams throughout the organization. This centralized approach can be effective in certain contexts, such as when decisions need to be made quickly or when there is a need for consistency and standardization across multiple locations or departments.

When Problems and Decisions Are Funneled to Top Levels of the Hierarchy