Customer centric organizations work best under which of the following conditions?
A) stable and predictable markets
B) uncertain and complex markets
C) larger, mature organizations
D).. A and C
E) B and C

Question

Quizplus · Accepted Answer

Customer-centric organizations are more suited for uncertain and complex markets where customer needs and preferences are constantly changing. Additionally, larger, mature organizations have the resources and structure to fully implement a customer-centric approach. Therefore, the best choice is E, which includes both uncertain and complex markets and larger, mature organizations. Choices A and C are not sufficient on their own as stable and predictable markets may not require as much customer focus, and smaller organizations may not have the resources to fully embrace a customer-centric approach.

Customer Centric Organizations Work Best Under Which of the Following