How are best practice frameworks and standards used to redesign processes?
A)Some companies are using the ITIL framework along with the ISO/IEC 20000 specifications to redesign their processes.
B)Some companies are using the MOF framework along with the ITIL specifications to redesign their processes.
C)Some companies are using the PMBOK framework along with the HDI specification to redesign their processes.
D)Companies typically do not use frameworks and standards when redesigning processes; they perform this task as part of a project.

Question

Quizplus · Accepted Answer

The ITIL framework and ISO/IEC 20000 specifications are commonly used together by companies to redesign their processes, focusing on IT service management and quality standards.

How Are Best Practice Frameworks and Standards Used to Redesign