When using a multi-level approach to incident categorization, some examples of high level categories might include hardware, software, and network.

Name: When using a multi-level approach to incident categorization, some examples of high level categories might include hardware, software, and network.
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High-level categories in incident categorization often include broad areas affected by incidents, such as hardware, software, and network, to help in organizing and addressing the issues efficiently.

When Using a Multi-Level Approach to Incident Categorization, Some Examples