When did customers increasingly begin to look for self-help services such FAQs and online knowledge bases?
A)1980s
B)1990s
C)2000s
D)2010s

Name: When did customers increasingly begin to look for self-help services such FAQs and online knowledge bases? A)1980s B)1990s C)2000s D)2010s
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Question

Quizplus · Accepted Answer

In the 2000s, with the rise of the internet and digital technology, customers increasingly began to look for self-help services such as FAQs and online knowledge bases.

When Did Customers Increasingly Begin to Look for Self-Help Services