Shay Is Preparing to Go into Her Meeting with Her

Shay is preparing to go into her meeting with her supervisor, Jill, to discuss her annual evaluation. She knows that there have been a few times this year where she could have performed better and she does not want to get angry in the meeting. Last night and on the ride in this morning, she rehearsed what she anticipated Jill would tell her and what her response would be. Shay was trying to

A) engage in active listening.
B) resist being defensive.
C) practice being mindful.
D) ask for feedback.
E) identify her tendencies.