A "second wave" of offshore outsourcing involves sizable numbers of skilled, well-educated, middle-income workers in service-sector jobs.

Question

Quizplus · Accepted Answer

This statement is true. The first wave of offshore outsourcing primarily involved lower-skilled, low-wage manufacturing jobs. However, in recent years there has been a growing trend of outsourcing skilled service sector jobs such as IT, finance, and customer service to countries like India and the Philippines.

A "Second Wave" of Offshore Outsourcing Involves Sizable Numbers of Skilled