A network technician is assisting a user who is having problems accessing a particular website. Other users are reporting that the website is accessible outside of the office. The technician suspects the problem is with the company's firewall. Which of the following should the technician use to troubleshoot?
A) WiFi analyzer
B) Bandwidth speed tester
C) Dig
D) Packet sniffer

Question

Quizplus · Accepted Answer

Dig is a network troubleshooting tool that can be used to query DNS servers and resolve domain names to IP addresses. In this case, the technician can use dig to verify that the DNS server is resolving the website's domain name correctly.

A Network Technician Is Assisting a User Who Is Having