A network technician is troubleshooting a problem with a user's client-to-site VPN connection. The user is unable to establish a connection to the server, but the error message that appears on screen does not contain useful information. Which of the following should the technician do NEXT to troubleshoot the issue?
A) Reconfigure the user's VPN connection in the router to fix profile corruption.
B) Inform the user that provisioning sometimes fails and the connection needs to be attempted again.
C) Review the logs in the VPN client to check for any informational messages.
D) Verify the system has the latest OS patches installed.

Question

Quizplus · Accepted Answer

Reviewing the logs in the VPN client can provide detailed information about the connection attempt and help identify the cause of the issue.

A Network Technician Is Troubleshooting a Problem with a User's