A network engineer arrives at work and discovers that many users are having problems when attempting to connect to the company network shared drives. The network operations center (NOC) technician just completed server upgrades the night before. To which of the following documents should the NOC technician refer to determine what potentially caused the connectivity problem?
A) Network maps
B) Cable management
C) Release notes
D) Change management

Question

Quizplus · Accepted Answer

Change management documents would contain details about the server upgrades, including what changes were made, which could help identify the cause of the connectivity problem.

A Network Engineer Arrives at Work and Discovers That Many