A network administrator receives a call from the sales department requesting ports 20 and 21 be opened on the company's firewall to allow customers to retrieve a large file. Which of the following should the administrator perform BEFORE making the needed changes? (Choose two.)
A) Document the reason for the request
B) Scan the file for malware to protect the sales department's computers
C) Follow the company's approval process for the implementation
D) Install a TFTP server for the customers to use for the transfer
E) Create a honeypot to store the file on for the customers to use
F) Write the SLA for the sales department authorizing the change

Question

Quizplus · Accepted Answer

The administrator should document the reason for the request to maintain a record of changes and follow the company's approval process to ensure the change is authorized and complies with company policies.

A Network Administrator Receives a Call from the Sales Department