A technician is contacted by a user who is working from home but is unable to connect to any office resources (e.g., files, printers). The user is able to access the Internet. Which of the following should the technician check FIRST?
A) VPN
B) DHCP
C) NAT
D) DNS

Question

Quizplus · Accepted Answer

The user can access the Internet, indicating that their basic network connection is working. However, they cannot access office resources, which are typically accessed through a VPN when working remotely. Therefore, the technician should first check the VPN connection.

A Technician Is Contacted by a User Who Is Working