A user has returned to headquarters from a remote office and is unable to connect a laptop to the office wireless network. After verifying that the user's laptop is permitted to connect to the headquarters wireless network, the technician should confirm:
A) if airplane mode is turned off.
B) if the laptop has an APIPA address.
C) if a check for IP conflicts is complete.
D) if proxy server settings are disabled.

Question

Quizplus · Accepted Answer

The technician should confirm if airplane mode is turned off because it disables all wireless communication, including Wi-Fi, which would prevent the laptop from connecting to the wireless network.

A User Has Returned to Headquarters from a Remote Office