A user is having trouble printing and has asked a technician for help. The technician is able to print remotely from the print server. Which of the following will the technician MOST likely need to perform NEXT? (Choose two.)
A) Modify the environment variables on the computer
B) Check the AD account settings for the user
C) Replace the printer's network cable
D) Clear the print queue on the server
E) Check the network settings on the computer
F) Delete all the files from the server print spooler

Question

Quizplus · Accepted Answer

The technician needs to check the network settings on the computer to ensure that it is properly connected to the print server and that the correct network protocols are being used. The technician also needs to clear the print queue on the server to remove any pending print jobs that may be causing the issue.

A User Is Having Trouble Printing and Has Asked a Technician