A user reports that a small part of a laptop's screen displays black instead of the appropriate color. A technician changes the display settings on the user's laptop and then runs onboard diagnostics; however, the issue is still not resolved. Which of the following should the technician perform NEXT?
A) Update the video driver.
B) Replace the digitizer.
C) Test for dead pixels.
D) Check for recent updates.

Question

Quizplus · Accepted Answer

Testing for dead pixels is the next logical step to determine if the issue is due to a hardware problem with the screen itself.

A User Reports That a Small Part of a Laptop's