A technician manually configured the wireless connection on the Chief Information Officer's (CIO's) new laptop so it can communicate with the network at the office. The CIO now is having trouble connecting to a guest WiFi hotspot. While the device has a gateway address and says it is connected, the CIO cannot access company email. Which of the following would BEST resolve the issue?
A) Move the CIO's laptop closer to the access point to obtain a better RF signal.
B) Restart the wireless connection to obtain a self-assigned APIPA address.
C) Assign a different IP address to the device in conflict with the CIO's laptop.
D) Set the network connection to use DHCP instead of a static address.
E) Change the network's SSID to a mobile hotspot to access company email.

Question

Quizplus · Accepted Answer

The issue is likely due to the laptop being configured with a static IP address for the office network, which does not work with the guest WiFi hotspot. Setting the network connection to use DHCP will allow the laptop to obtain the correct IP address and network settings for the guest network.

A Technician Manually Configured the Wireless Connection on the Chief