A technician is troubleshooting a WiFi issues with a laptop user in a corporate office. The user can connect to web pages without trouble; however, the user cannot connect to the email server or print a locally stored document to the network printer. The technician cannot ping the mail server or the network printer. No other users are experiencing this issue. Which of the following is MOST likely causing the issue?
A) The laptop has an APIPA address
B) The laptop is configured to the wrong default gateway
C) The laptop is connected to the guest WiFi
D) The laptop is configured with a static IP

Question

Quizplus · Accepted Answer

The laptop being connected to the guest WiFi is likely causing the issue because guest networks often have restricted access to internal resources like email servers and network printers.

A Technician Is Troubleshooting a WiFi Issues with a Laptop