A customer accidentally drops a laptop while it is charging. The next day, the customer notices the laptop will not turn on and calls a technician to investigate. The technician confirms the laptop will not turn on even though it is connected to the power adapter. Which of the following components is the MOST likely cause of this behavior?
A) Power adapter
B) Battery
C) DC jack
D) Hard drive

Question

Quizplus · Accepted Answer

The DC jack is the component where the power adapter connects to the laptop. If the laptop was dropped, the DC jack could have been damaged, preventing power from reaching the laptop, which would cause it not to turn on even when connected to the power adapter.

A Customer Accidentally Drops a Laptop While It Is Charging