What are Request Models used for?
A) Capacity Management
B) Modelling arrival rates and performance characteristics of service requests
C) Comparing the advantages and disadvantages of different Service Desk approaches such as local or remote
D) Identifying frequently received user requests and defining how they should be handled

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The Answer of What are Request Models used for?
A) Capacity Management
B) Modelling arrival rates and performance characteristics of service requests
C) Comparing the advantages and disadvantages of different Service Desk approaches such as local or remote
D) Identifying frequently received user requests and defining how they should be handled

What Are Request Models Used For