A company wants to use thin clients running virtual desktops to replace 500 desktop computers used by its call center employees. The company is evaluating Amazon WorkSpaces as a solution. A network engineer who is testing with a thin client is unable to connect to Amazon WorkSpaces. After entering credentials, the network engineer receives the following error: "An error occurred while launching your WorkSpace. Please try again." What should the network engineer do to resolve this issue?
A) Update the inbound rules on the network ACL on the subnets used for Amazon WorkSpaces to allow UDP on port 4172 and TCP on port 4172.
B) Update the company's corporate firewall to allow outbound access to UDP on port 4172 and TCP on port 4172. Open inbound ephemeral ports explicitly to allow return communication.
C) Update the inbound rules on the security group assigned to Amazon WorkSpaces to allow UDP on port 4172 and TCP on port 4172.
D) Update the company's corporate firewall to allow inbound access to UDP on port 4172 and TCP on port 4172. Open outbound ephemeral ports explicitly to allow return communication.

Question

Quizplus · Accepted Answer

The inbound rules on the security group assigned to Amazon WorkSpaces need to be updated to allow UDP on port 4172 and TCP on port 4172. This will allow the thin client to connect to Amazon WorkSpaces.

A Company Wants to Use Thin Clients Running Virtual Desktops