What is an SLA? (Choose two)
A) An SLA is used to provide automated, real-time testing and alarming for throughput, latency, and jitter across a provider's network.
B) An SLA is an agreement between a customer and a provider that dictates the treatment of customer traffic across the provider's network.
C) An SLA allows customers to control all traffic within the service provider's network by prioritizing their traffic over others as desired.
D) An SLA allows a customer to pre-mark traffic and ensure that traffic is treated as per the agreement within the provider's network.
E) An SLA is a standard set of network QoS policies that a provider shares to all its customers, allowing them to better understand the treatment of traffic within the provider's network.

Question

Quizplus · Accepted Answer

An SLA (Service Level Agreement) is a formal agreement between a service provider and a customer that outlines the expected level of service, including how customer traffic is treated. It allows customers to pre-mark traffic to ensure it is handled according to the agreement.

What Is an SLA? (Choose Two)