Quality Function Deployment is
A)a method for translating customer requirements into functional design.
B)also known as voice of the customer.
C)also called house of quality.
D)all of the above.

Question

Quizplus · Accepted Answer

Quality Function Deployment (QFD) is a structured approach to translating customer requirements into the appropriate technical requirements for each stage of product or service development and production. QFD is known by various names, including voice of the customer (VOC) and house of quality (HOQ). Therefore, all the options are correct, which makes D the best choice.

Quality Function Deployment Is