When you seek customer support for an action, which framework can be used to plan influential communication?
A) stakeholder analysis matrix
B) seven elements
C) principled negotiation
D) business model canvas

Question

Quizplus · Accepted Answer

The "seven elements" framework is used to plan influential communication by focusing on interests, options, legitimacy, relationships, communication, commitments, and alternatives.

When You Seek Customer Support for an Action, Which Framework