Which two statements about Precision Queues are true? (Choose two.)
A) A Wait Time may be configured in any step except for the last step.
B) At least on step must be configured for a Precision Queue.
C) Either Skill Groups or Precision Queues must be utilized within an instance - not both.
D) Precision Queues can be configured for usage in agent-based inbound campaigns.
E) A Consider If statement may be configured in any step.
Correct Answer:
Verified
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