Which statement BEST describes a service request?
A) A request from a customer for a new service
B) A generic description for the many types of request for change (RFC) that are received by the IT organization
C) A high priority RFC from a senior manager
D) A generic description for the many different types of demands that are placed upon the IT organization by the users
Correct Answer:
Verified
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Q523: Which is NOT a structure of service
Q524: Which is responsible for the production of
Q525: What is the CORRECT definition of service
Q526: What is the definition of a service
Q528: Which processes ensure the targets in the
Q529: What BEST describes the customers and users
Q530: Which statement is CORRECT?
A) A function is
Q531: Which of the following correctly states the
Q532: ITSM concepts are often described in the
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