What are the two MAIN types of activity in problem management?
A) Technical and service
B) Resource and proactive
C) Reactive and technical
D) Proactive and reactive
Correct Answer:
Verified
Q492: The value created by a service is
Q493: Which one of the following is NOT
Q494: Which of the following are objectives of
Q495: Which is NOT within the scope of
Q496: To add value to the business, what
Q498: Which statement about internal customers is CORRECT?
A)
Q499: Which statement BEST describes the purpose of
Q500: Which statement about Service Level Agreements (SLAs)
Q501: What is the BEST description of a
Q502: Third parties responsible for supplying goods or
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