What are the categories of event described in the UIL service operation book?
A) Informational, scheduled, normal
B) Scheduled, unscheduled, emergency
C) Informational, warning, exception
D) Warning, reactive, proactive

Question

Quizplus · Accepted Answer

The UIL (ITIL) service operation book categorizes events into three types: informational, warning, and exception. These categories help in managing and responding to events effectively.

What Are the Categories of Event Described in the UIL