What BEST defines IT service management?
A) An organization supplying services to only external customers
B) The customer of an IT service provider who defines and agrees the service targets
C) The implementation and management of quality IT services that meet business needs
D) The resources that are utilized to provide value to customers through services
Correct Answer:
Verified
Q143: Which is NOT a service desk type
Q144: What are sources of best practice?
A) Customers,
Q145: Remediation planning is a key part of
Q146: Which statement about service review meetings is
Q147: Which is an example of improving service
Q149: Which is an objective of the design
Q150: An incident is proving difficult to resolve.
Q151: Which is an objective of the service
Q152: What is the BEST definition of a
Q153: Which one of the following answers shows
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents