For an engineering department with a total quality management program, important elements of quality management include all of the following except:
A) Basing performance evaluations on the number of projects completed.
B) Comparing results with those of other engineering departments.
C) Creating a quality council within the engineering department.
D) Conducting post-project surveys on performance.

Question

Quizplus · Accepted Answer

Basing performance evaluations on the number of projects completed does not necessarily align with total quality management principles, which focus more on quality and continuous improvement rather than quantity.

For an Engineering Department with a Total Quality Management Program