Which two options are available when selecting an incident for deletion? (Select two.)
A) delete the incident completely
B) delete the original message and retain the incident
C) delete the incident and retain the original message
D) delete the incident and export incident details to .CSV file
E) delete all attachments or files and export incident to .XML file

Question

Which two options are available when selecting an incident for deletion?  (Select two.)
A) delete the incident completely
B) delete the original message and retain the incident
C) delete the incident and retain the original message
D) delete the incident and export incident details to .CSV file
E) delete all attachments or files and export incident to .XML file

Quizplus · Accepted Answer

Delete the incident completely or delete the original message and retain the incident.

Which Two Options Are Available When Selecting an Incident for Deletion