When using the merge feature to create group or mass mailings for personalized e-mail messages, you have to use Outlook.

Name: When using the merge feature to create group or mass mailings for personalized e-mail messages, you have to use Outlook.
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Quizplus · Accepted Answer

The merge feature for creating personalized group or mass mailings can be used with various email clients, not just Outlook. It is often associated with Microsoft Word's mail merge feature, which can work with different email systems.

When Using the Merge Feature to Create Group or Mass