According to one survey in the textbook, about 80% of companies reported that outsourcing service agreements did not reduce overall costs.

Name: According to one survey in the textbook, about 80% of companies reported that outsourcing service agreements did not reduce overall costs.
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The statement in the question is true, as per one survey mentioned in the textbook, about 80% of companies reported that outsourcing service agreements did not reduce overall costs.

According to One Survey in the Textbook, About 80% of Companies