Case-Based Critical Thinking Questions Case 1 - Jack of All Trades
Jack of All Trades rents small power equipment to commercial and residential customers. The strCustomer variable is used to determine whether a customer is commercial (C) or residential (R). Commercial customers receive a 10% discount if they are members of the Rental Rewards Program. Residential customers receive a 5% discount if they are members.
The message provided when a customer is not a current member of the Rental Rewards Program is "Enroll this customer in the Rental Rewards Program?". The clerk must enter a decision before the application can continue. Which of the message box buttons should be used?
A) OK
B) OKCancel
C) YesNo
D) Information

Question

Quizplus · Accepted Answer

The best choice is YesNo. This allows the clerk to make a clear decision on whether to enroll the customer in the Rental Rewards Program. OK or Information would not provide a clear decision for the clerk to make, and OKCancel may be interpreted as cancelling the rental transaction altogether.