____ is the cost when you factor in intangibles such as support costs and productivity gain or loss.
A)CRM
B)TCO
C)EULA
D)MMC

Question

Quizplus · Accepted Answer

TCO stands for Total Cost of Ownership, which takes into account all costs associated with owning, operating, and maintaining a product or service. This includes both tangible costs, such as purchase and maintenance costs, and intangible costs, such as lost productivity or support costs.

____ Is the Cost When You Factor in Intangibles Such