A(n)_____ type of communication channel has the highest level of channel richness and is used when the message is personal, emotional, or high-priority.
A)voice mail
B)face-to-face meeting
C)instant message
D)memo

Question

Quizplus · Accepted Answer

Face-to-face meetings have the highest level of channel richness as they allow for immediate feedback, nonverbal cues to be observed, and personal connection to be made. They are typically used for personal, emotional, or high-priority messages. Voice mail, instant messages, and memos have lower levels of channel richness and are more appropriate for less personal or urgent communication.

A(n)_____ Type of Communication Channel Has the Highest Level of Channel