When Olive, the HR manager, compared the overall levels of job satisfaction of staff to the overall job satisfaction of staff in a competitor's organisation she found that her staff were much more satisfied with their opportunities for promotion and development.Olive has collected:
A) between-person metrics
B) group-level metrics
C) organisational-level metrics
D) multilevel metrics

Question

Quizplus · Accepted Answer

Olive's comparison of job satisfaction between her organization and a competitor's organization is an example of organizational-level metrics. This is because she is comparing the overall satisfaction levels of the entire organization, rather than looking at individual employees or specific groups within the organization.

When Olive, the HR Manager, Compared the Overall Levels of Job