Standard operating procedures (SOPs) help make bureaucracies more efficient by
A) facilitating groupthink.
B) providing methods to be followed in carrying out tasks once a decision is made.
C) preventing rivalries among bureaucratic agencies.
D) All of the above are true.

Question

Quizplus · Accepted Answer

Standard operating procedures provide clear and consistent methods for carrying out tasks, which increases efficiency within bureaucracies. While they may also help prevent rivalries and encourage groupthink, those outcomes are secondary to the primary goal of improving efficiency through standardized processes.

Standard Operating Procedures (SOPs) Help Make Bureaucracies More Efficient by