Critical Thinking Questions Case 5-1 You are the administrative assistant to the vice president of marketing for a small software company that creates manufacturing software for the automotive industry. One of your primary responsibilities is to prepare all of the marketing correspondence. The vice president asks you to suggest an economical approach for announcing the latest software update to a list of top clients. The clients' name and address information is maintained in the vice president's Outlook Contact list, to which you have access. To create the form letters, you must perform a(n) ____.
A) Mail Merge
B) E-mail Merge
C) Catalog Merge
D) None of the above

Question

Quizplus · Accepted Answer

To create form letters using Microsoft Outlook's contact list, the best option is to perform a mail merge. This will allow for personalized letters to be sent to each client on the list, while using a standardized template. E-mail merge is not a suitable option as it primarily focuses on sending personalized emails rather than form letters. Catalog merge is used for creating catalogs, rather than form letters or email communications.

Critical Thinking Questions Case 5-1 You Are the Administrative Assistant