A clear statement of mission, goals, objectives and values; a division of labor among specialists; a rational organization or design; and a hierarchy of authority and responsibility are elements of __________.
A) field services
B) formal organization
C) channels of communication
D) flat organization

Question

Quizplus · Accepted Answer

These elements are all characteristic of a formal organization, which is a structured group with clearly defined roles and responsibilities. Field services and channels of communication may be part of a formal organization, but they are not sufficient on their own to create one. A flat organization, by definition, does not have a hierarchy of authority and responsibility.

A Clear Statement of Mission, Goals, Objectives and Values; a Division