Technician A says that a Direct Repair Program usually includes the insurance agent Technician B says that a combo repairer performs the collision repairs as well as painting the vehicle. Who is correct?
A) A only
B) B only
C) Both A and B
D) Neither A nor B

Question

Quizplus · Accepted Answer

Technician B is correct because a combo repairer indeed performs both the collision repairs and the painting of the vehicle, which is a common practice in auto body repair shops to streamline the repair process. Technician A's statement is incorrect because a Direct Repair Program (DRP) typically involves an agreement between an insurance company and a repair shop, not necessarily including the insurance agent in the repair process itself.

Technician a Says That a Direct Repair Program Usually Includes