There are two parts to the order management process. The first is _____ and the second is _____.
A) managing the order after it is received; influencing how the customer orders
B) shipping the order; taking the order
C) influencing how the customer orders; managing the order after it is received
D) the Internet model; the traditional model

Question

Quizplus · Accepted Answer

The order management process typically involves first influencing how the customer orders, such as through marketing or sales strategies, and then managing the order after it is received, which includes processing, fulfillment, and post-sale support.

There Are Two Parts to the Order Management Process