The informal structure of a bureaucracy
A) includes social interactions outside the formal structure.
B) develops among those at the top of the organizational structure.
C) increases the feelings of solidarity among all workers.
D) uses alternate channels to get some things done faster.

Question

Quizplus · Accepted Answer

Informal structures in a bureaucracy include social interactions and relationships that occur outside the formal organizational chart, often influencing how work gets done.

The Informal Structure of a Bureaucracy