Research indicates that customers that are satisfied with car repairs provided by a car dealership are more likely to return to the car dealership for service,and later on,buy the same brand of car again.

Question

Quizplus · Accepted Answer

This statement is supported by research and studies in the automotive industry. Satisfied customers are more likely to show brand loyalty and continue to do business with the same dealership and buy the same brand of car again.

Research Indicates That Customers That Are Satisfied with Car Repairs