Ford recently mandated higher quality standards for all of the parts that it buys from suppliers.This is an example of which major component of a total quality management strategy?
A) Technology
B) Materials
C) Employee involvement
D) Methods
E) Operations

Question

Quizplus · Accepted Answer

Mandating higher quality standards for the parts supplied by vendors is related to the materials component of Total Quality Management. It helps to ensure that the materials used in the production process are of high quality, leading to higher quality finished products.

Ford Recently Mandated Higher Quality Standards for All of the Parts