____ is a comprehensive,organization-wide strategy for improving product and/or service quality on a systematic and continuous basis.
A) Total quality management
B) Statistical quality control
C) Benchmarking
D) Total factor productivity
E) Synergistic effectiveness

Question

Quizplus · Accepted Answer

Total quality management (TQM) is a comprehensive approach to quality that involves all stakeholders in the organization, including management, employees, suppliers, and customers. TQM includes a set of principles, tools, and techniques that are applied systematically and continuously to improve product and service quality, as well as organizational processes and culture. TQM emphasizes the importance of customer focus, continuous improvement, employee involvement, and data-driven decision-making.

____ Is a Comprehensive,organization-Wide Strategy for Improving Product And/or Service